Terms of Service

Last updated: January 2026

1. About This Service

CharlotteNC.org is a lead referral service. We connect residents of Charlotte and Mecklenburg County with independent local service providers. We are not a contractor, law firm, medical provider, financial advisory firm, or real estate brokerage.

2. The Referral Process

When you submit a request, your contact information will be shared with up to 3 independent local service providers. These providers are independent businesses and are not employees or agents of CharlotteNC.org.

3. No Guarantee of Contact or Quotes

Submitting a form does not guarantee that you will receive a response, quote, or contact from any service provider.

4. Your Responsibilities

• The information you submit is accurate and truthful
• You are 18 years of age or older
• You will independently verify the credentials, insurance, and licence of any provider before engaging them

5. No Professional Advice

Nothing on this site constitutes legal, financial, medical, or any other form of professional advice. Always consult a qualified professional before making decisions.

6. Limitation of Liability

To the fullest extent permitted by law, CharlotteNC.org and its operators shall not be liable for any loss, damage, injury, or other harm arising from your use of this site or from services provided by any referred provider.

7. Governing Law

These Terms are governed by the laws of the State of North Carolina. Any disputes shall be resolved in the courts of Mecklenburg County, North Carolina.

8. Contact

Questions? [email protected] or via our Contact page.